Food Safety
A: Our products are certified by FSSC22000, HACCP, ISO9001, and other international standards, ensuring consumers can enjoy them with confidence.
A: Some products contain allergens. For example, our Malted Black Tea contains wheat. We clearly label all allergen information on the packaging, so please review it carefully to ensure safe consumption.
A: Dong Jyue partners with over 100 certified tea estates worldwide. Each batch of tea undergoes rigorous testing, including SGS certification for 488 pesticide residue tests, ensuring both safety and high quality.
A: We conduct annual health checkups for employees to ensure they are fit to handle food and prevent contamination. The factory is regularly sanitized and audited by food safety authorities. Daily cleaning is carried out in all production areas to maintain hygiene and safety.
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Tea-Related Questions
A: To retain tea's flavor, store it in a cool, dry place away from air exposure. After use, seal the packaging tightly to prevent oxidation.
A: Our tea leaves are sourced from various countries and regions, including Sri Lanka, India, Indonesia, Kenya, Vietnam, and Taiwan. We partner with over 100 tea estates, ensuring each batch is SGS-certified for quality and safety.
A: Some of our teas, such as Peach Oolong Tea, are flavored with high-quality, food-grade flavoring. All flavored teas are food-grade certified, so you can enjoy them worry-free.
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Product Questions
A: Yes! Dong Jyue specializes in customizable tea solutions. From tea types, flavors, and aromas to packaging tailored for different industries, we offer bespoke services. For example, we provide 2g small tea bags for hotels or airlines, 25g commercial tea bags for beverage shops, pyramid tea bags, and loose-leaf tea options—all tailored to your needs.
A: Most of our products have a shelf life of 1 to 2 years. Once opened, tea’s exposure to air can accelerate oxidation, so we recommend using it promptly to maintain flavor.
A: Yes! Our brand, Fantastea Pearl Milk Tea Alliance, specializes in bubble tea ingredients like tapioca pearls, popping boba, syrups, beverage powders, and tea syrups. We provide a comprehensive product lineup and one-stop service for those planning to open a bubble tea shop.
A: In addition to supplying tea and related products, we can provide insights into the latest beverage trends, recommend the best product ratios, brewing methods, and timing to help you craft high-quality drinks.
A: We have a dedicated Halal-certified production line, and our team undergoes Halal certification training to ensure our products meet the required standards.
A: Dong Jyue is committed to sustainability, sourcing over 80% of our tea from Rainforest Alliance-certified estates. We also offer 100% Rainforest Alliance-certified tea products for your selection or customization.
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Shipping Questions
A: Most of our branded tea products are in stock. Customized products, however, are made to order to ensure freshness.
A: Standard production time is at least 2 weeks, depending on current order volumes. We recommend placing your order early to ensure timely delivery.
A: Yes! Our products comply with international food safety standards, including FSSC22000, HACCP, ISO9001, and FDA certifications, making them suitable for export. However, regulations vary by country, so we can provide ingredient details and samples for confirmation before finalizing your order.
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
Other Questions
A: We’re happy to assist you! Feel free to call us at +886-2-8686-9494 to speak with our sales specialists.
A: Please contact us, and our team will guide you through the process. Call us at +886-2-8686-9494, and we’ll be glad to assist.